Turn off the compatibility view in Internet Explorer 11:
  • Select Tools > Compatibility View Settings from the Internet Explorer menu bar
  • In the Websites you've added to Compatibility View field, remove any instances of www.blackbaud.com or other various blackbaud.com URLs.
  • Unmark the Display intranet sites in Compatibility View checkbox
  • Select Close to save the changes
Please note this could cause issues with other websites.