To Add a Hosting User Account:

1. Login to the Blackbaud Hosting Services web portal as an administrative user, meaning you have rights to User Administration when logged in to the hosting web portal.

Note: We strongly advise you to set up a second user in the Admins group. The additional user name can serve as a backup if you are unable to log in under the sole Admins group user name provided by Blackbaud Hosting Services.

2. If you are logging in for the first time, you will be prompted to ‘Add Your Favorite Apps.’ Click the plus (+) sign to proceed.
• To be able to create new users, you will need to add at least the Application icon and the User Administration icon (which requires admin rights in Hosting).
Add Favourites















3. Click ‘All Apps’ and then click each app you would like to have displayed on your login screen.
• To be able to create new users, you will need to add at least the Application icon and the User Administration icon (which requires admin rights in Hosting).

New users

















4. Click the ‘User Administration’ icon
5. In the ‘Blackbaud User Management’ window that opens, click ‘Add New’

Add New









6. Fill in the form completely and select the appropriate User Group

Complete Form
























7. Click ‘Submit’

Successful Message











8. Click ‘OK’

To Disable or Delete a Hosted User Account:

1. Login to the EU data center with admin rights
2. Click the ‘User Administration’ icon
3. Right click on the desired user and select either ‘Delete’ or ‘Disable Account’

Disable or Delete user