Error: constituent must have a primary address

When updating addresses through import, this message is received. The address is marked as primary on the record.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Workaround: Add the primary address column to the import file

Environment

 Blackbaud CRM
 3.0
 3.0
 3.0 Service Pack 11
 Version 3.0, SP 8

Was this article helpful?