To resolve the first version of the error, which occurs when there is not an existing record, change the gender field to be marked as not required and process the form. The Gender field can be marked again as Required after the form is processed.
  1. Log into Education Edge.
  2. Click on Configuration.
  3. Click on Fields.
  4. Click on Individual.
  5. Unmark required under Gender.
  6. Click on NetCommunity.
  7. Click on Process Submitted Forms.
  8. Click the Process Form button.
To resolve the second version of the error, which occurs when there is an existing version of the record:
  1. Log into Education Edge
  2. Navigate to the user's existing record
  3. Enter a Gender and Save the record
  4. Navigate back to the NetCommunity Plugin and verify the Gender information is there, then click Process Form