1. Create the sub-domain with your domain provider
  2. After purchasing the domain, Chat With Support and reference this article. 
Please include the following information:
  • Do you have a CNAME created by Blackbaud for your site?  If so, what is it?
  • What is the sub domain (hostname) that you purchased?

After Support confirms the sub domain (hostname) has been applied to your account:

  1. Edit the CNAME of only the sub-domain with your domain provider
    • Note: All edits with the domain provider will be handled through each specific domain provider as their support is not something we have access to
  2. Apply the sub-domain/friendly URL through the event's Webinfo Checklist> Edit Friendly URL of your event