- Create the sub-domain with your domain provider
- After purchasing the domain, Chat With Support and reference this article.
- Do you have a CNAME created by Blackbaud for your site? If so, what is it?
- What is the sub domain (hostname) that you purchased?
After Support confirms the sub domain (hostname) has been applied to your account:
- Edit the CNAME of only the sub-domain with your domain provider
- Note: All edits with the domain provider will be handled through each specific domain provider as their support is not something we have access to
- Apply the sub-domain/friendly URL through the event's Webinfo Checklist> Edit Friendly URL of your event