Organizations can enable the Social Sign On options for Kintera Thon participants to associate their login with their Social Media accounts. These logos display on the Sign In Screen where participants can enter their regular Sphere login. When they enter their regular Sphere login and hit enter they see a Google Sign in page that asks for credentials. When they enter their Sphere login the login is unsuccessful.
When hitting enter on the keyboard instead of clicking continue after entering standard Sphere login credentials that goes to the next field on the page which is the Google Social Sign On icon, which brings up the Google sign in page. To avoid seeing the Google sign in page and receiving a login error click continue instead of hitting enter on the keyboard and the login will be successful as long as the credentials are valid.