Before making any changes contact your local Network Administrator.

With the Scheduler window open in the Connector open the Sphere Host Connection via Configuration>Sphere Host Connection. The bottom line should read, Connection to [Your server name] validated (Access: Full). If it says (Access: DNS), then edit your port numbers.

Make sure the following port numbers are open:

  • Outbound: TCP port 21 and TCP ports 1025 and above
  • Inbound: TCP ports 1025 and above