To resolve this error, please recreate the "PY" or "AP" folders in your organization's Files Folder:
  1. Log into the Files Folder
  2. Confirm the "PY" or "AP" folders are not listed
  3. Select New Folder
  4. Enter one of the following folder names:
    • PY - If running these reports in the Payroll module
    • AP - If running these reports in the Accounts Payable module
  5. Click OK
  6. Display these reports again to confirm the new folder has been located

If you continue to receive this error, please Click Chat with Support and provide the solution ID.