To enable waitlist option in a Registration Form Per Registration Type:
  1. Navigate to Communities>Forms>Registration
  2. Hover over your form and select Website Info
  3. Select Step 3, Registration Form Options
  4. Next to the Registration Type you would like to enable waitlist, click Edit
  5. Select the Advanced tab
  6. Mark the box for Turn on wait list form when the maximum limit has been reached.
    • Optional: Select Show number available on form
  7. Click Save
  8. Repeat if needed
  9. Click Next and until clicking Finish
  10. From the Webinfo Checklist and click Publish This Event Now
Note: in order for the Registration Type options to work, one of the following radio buttons needs to be selected under Registration Form Options:
 
  • Allow user to choose multiple registration categories and purchase only one from each
  • Allow user to choose multiple registration categories and purchase more than one from each
  • Group Registration Types - Create custom registration categories ("groups") and organize registration
Using these radio button options will not activate the waitlist:
  • Allow user to choose only one registration category and purchase only one
  • Allow user to choose only one registration category and purchase more than one

To enable the Waitlist for the entire Registration Form:
  1. Navigate to Communities>Forms>Registration
  2. Hover over your form and select Website Info
  3. Select Step 3, Registration Form Options
  4. Enter a number for "Maximum number of Submissions"
  5. Mark the box "Turn on wait list form when the maximum limit has been reached"
  6. Click Next and until clicking Finish
  7. From the Webinfo Checklist and click Publish This Event Now