This error is generated when the form has a link to a document that the student or applicant uploaded. If the Education Edge user does not have the appropriate rights to edit online files, the error will be displayed.

Please follow these steps to grant the appropriate permissions:

  1. Log into The Education Edge with a supervisor user
  2. Navigate to Administration > Set up system security
  3. Edit the security group.
  4. Under Registrar's Office, highlight Records.
  5. Press Options...
  6. Under Record Types, select Students
  7. Under Students Privileges, scroll down to Online Files.
  8. Check the box to allow for Edit privileges.
Follow the same steps above for the Admissions Office and Applicant records to resolve the error for application forms.