The Raiser's Edge crashes when saving a new Constituent Batch or opening an existing Constituent Batch

 After creating a new Constituent batch or working in an existing Constituent batch and then saving and closing the batch and Exit and Sign out of The Raiser's Edge, users may receive the following error message. 

Error received RE7.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.  
 We are currently evaluating this issue and will update this article when we have more information.


 7.93.5782, patch 9

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