Error: Blackbaud.OnlineExpress.Updater has stopped working when installing Blackbaud Online Express

When installing Blackbaud Online Express an error message that states "Blackbaud.OnlineExpress.Updater has stopped working".

If you click on the details of the error you will see the following information:

Problem signature:
     Problem Event Name:    CLR20r3
   Problem Signature 01:    Blackbaud.OnlineExpress.Updater
   Problem Signature 02:    36.0.2.0
     Problem Signature 03:    53f347b7
     Problem Signature 04:    Microsoft.VisualBasic
     Problem Signature 05:    8.0.0.0
     Problem Signature 06:    4ca2d138
   Problem Signature 07:    6c
   Problem Signature 08:    46
     Problem Signature 09:    System.IO.FileNotFoundException
   OS Version:    6.1.7601.2.1.0.18.10
   Locale ID:    1033

Article Number: 73061

Products:

Blackbaud_Online_Express

The Raiser's Edge 7.93.5782 and 7.94.6116 both require .NET 2.0 Framework per the latest system requirements. .NET Framework 2.0 is already installed on newer Microsoft operating systems as part of .NET Framework 3.5 but is disabled by default.

To resolve this issue, enable .NET Framework 3.5 following the instructions below based upon the operating system you are using:

For Windows 8, and Windows 8.1, you will need to follow this Microsoft Technet article to enable .NET Framework 3.5 SP1.
For Windows Server 2008 R2, you will use the Role Management Tool to enable .NET Framework 3.5 SP1.
For Windows Server 2012 and WIndows Server 2012 R2, you will use Server Manager to enable .NET Framework 3.5 SP1.

Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.

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