1. Configure a membership renewal process that is mail only (BB728861).  In the Set Up Membership Renewal Notice screen, delete out all of the email packages, so that there are only mail packages listed.  Also choose the preference of Mail at the bottom of the screen.
  2. Configure a membership renewal process that is email only (BB728861).  In the Set Up Membership Renewal Notice screen, delete out all of the mail packages, so that there are only email packages listed.  Also choose the preference of Email at the bottom of the screen.
  3. After each process is configured, run both processes during the month.  This will ensure that members receive both the mail and email versions.  After running the email process, click to Start email job to ensure the emails are sent.