Users can create a query within The Education Edge to find all records that have chosen to opt out of receiving future NetMails.
  1. Go to Query, and create a new Record Query
  2. On the Criteria tab, expand Record and select Requests no mail? equals Yes
  3. On the Output tab, select the desired fields for each record. For example, select First name, Last name.
  4. Sort by any desired field
  5. View the results by clicking the Run button
Note: It is not possible to query on the specific date and time of the opt out, but users can make a note of when they process the opt outs to know the approximate date the user could have requested to unsubscribe from emails.
How to download and view undeliverable email and opt outs. (BB262328)