We have a donor who made a donation with a fractional dollar amount (such as $5.50), but when I look at progress meters on their team/personal page it rounds down to the nearest dollar. How can I change it so that the full dollar amount appears?
This may be due to a bug with the responsive layout on TeamRaiser personal/team pages. When using the responsive layout, all fractional dollar values appear to be truncated (the fractional bit is just chopped off), whereas with all of the other layout options the full amount is appearing. Please file a case with support if you would like to be notified regarding the progress of the bug.
In the meantime, if you would like the full dollar amount to appear, the best way to do this is to change the layout on the team or personal page. Here is how you can do that:
1. Go to Fundraising > TeamRaiser 2. Next to the TeamRaiser click "Manage" 3. Go to the "Teams" tab 4. Locate the team in question and click on "Manage" 5. Click on "Edit Team Page" on the left side 6. Under "Layout", choose either "Standard" or "Customizable"