Email list refresh times out

Email list based on a dynamic query times out:

 

Error refreshing list. Details: [System.Net.WebException: The operation has timed out at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Blackbaud.AppFx.WebAPI.ServiceProxy.AppFxWebService.RecordOperationPerform(RecordOperationPerformRequest RecordOperationPerformRequest) at Blackbaud.AppFx.WebAPI.RecordOpServices.ExecuteOperation(AppFxWebServiceProvider provider, RecordOperationPerformRequest request) at Blackbaud.AppFx.WebAPI.RecordOpServices.ExecuteOperation(AppFxWebServiceProvider provider, Guid recordOperationID, String recordID) at Blackbaud.Web.Content.Core.RecordOperations.EmailList.EmailListRefresh.ExecuteOperation(AppFxWebServiceProvider provider, String recordId) at Blackbaud.Web.Content.Core.EmailList.RefreshList()]

We are currently evaluating this issue and will update this article when we have more information.

Environment

 3.0.516 Patch 60

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