We are currently evaluating this issue and will update this article when we have more information. In the meantime, please follow these steps to run the report:

1. In the Raiser's Edge, click Tools, User options, Reports.
2. Change the Font option to Times New Roman

OR

Run the report directly through the Crystal Reports application:
  1. Open the Export that is linked to this report in the Raiser's Edge
  2. Click Export Now to re-export the data
  3. Click Save and Close on the Export
  4. Open the report in Crystal Reports
  5. Go to Report > Refresh Report Data to preview the report