When setting up marketing effort templates you can specify selections for the exclusions section and lock them so they cannot be changed. Most locked options are hidden but exclusion selections are visible in the selection grid when creating a marketing effort from a template. With the right combination of steps a locked exclusion can be removed from the marketing effort
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.