Error: Verify that the field WHATPAYINGFOR is present in the batch template and that the value for the field is valid - when downloading a membership transaction

When trying to download a Membership Transaction the transaction fails with the following error:

 

The error was:

Unable to save batch row 1.  Verify that the field WHATPAYINGFOR is present in the batch template and that the value for the field is valid.

Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 4
 3.0.516 Patch 59

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.