Please refine your search to allow the results to display messaging when accessing the Contacting Support Link from within CRM Help

When users attempt to access Case Central through CRM  Help  they receive the message: Please refine your search to allow the results to display

 

Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

 Blackbaud CRM
 3.0
 4.0
 Service Pack 3
 3.0.516

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