Can't add a reason for skipping an installment on a recurring gift

When skipping an installment on a recurring gift, you must enter a reason for skipping.  However, this is not a code table entry and cannot just be typed in "on the fly."  The reason codes are defined in Revenue > Reason Codes > Revenue tab > Recurring gift status change.  However, when you go to this section, you may not see Recurring gift status change as a section.
This issue was resolved in Altru version 4.4. If you still experience the issue please contact support and reference this article.

Steps to Duplicate

  1. Log in as any user.
  2. Go to Revenue > Reason Codes > revenue tab.
  3. See that there is no Recurring gift status change section.


 Altru Arts & Cultural

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