After running the credit card process, it creates a batch that must be committed.  After that is committed, the payment will show on the constituent record.
  1. Go to Revenue > Batch Entry.
  2. Click on the green downward arrows next to the uncommitted batch with type Enhanced Revenue Batch for Credit Card Payments.
  3. Mark the box to validate batch before committing and check for duplicate constituents.  Mark the box to create a control report, if you would like one.
  4. Click Start.
  5. Once the batch is committed successfully, the payments will show on the constituent record.