During the process of disabling SSL v2.0 or v3.0 on the server, ensure that the correct ciphers are enabled/disabled. If the above error message is displayed on the NetCommunity configuration page, the changes may need to be reverted in order to bring the connection back online. This error indicates that the process of updating the SSL certificate may not have been completed correctly.

Please contact the appropriate software vendor or IT professional for assistance with this process or issue which is beyond Blackbaud's scope of support.