Users may experience the following error when adding a new Tribute on the Honor/Memorial tab of the constituent record. This error may occur after selecting an existing constituent record in the Duplicate Search Results window.
Error: RE7.exe has stopped working. Windows can check online for a solution to the problem.
This is resolved in 7.96 patch 13, released in September - October 2018 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable.