Check all of the following:

In The Education Edge:

  • Verify today's date falls within a term. Class page links will only show if today's date falls within a academic year's term:
    1. Click Configuration Academic Years
    2. Double click current academic year
    3. Double click the Session
    4. Click Terms tab
    5. Verify that today's date falls within the start and end date of the current term
  • Verify teacher is listed as resource for course:
    1. Select the Registrar's Office Module
    2. Click Records Courses
    3. Open the course record
    4. Click Resources tab
    5. Verify teacher is showing under available teachers. If the teacher is not listed, add the teacher by following the steps below:
    6. Click in empty Teacher Name field > Click Binoculars icon
    7. Select Teacher > Click Open
    8. Click Save and Close
  • Verify teacher is listed for class:
    1. Click Scheduling > Open a Class
    2. Search for class > Click Open
    3. Click Meetings tab
    4. Verify the teacher is listed for one of the scheduled class meetings. If the teacher is not listed, add the teacher by following the steps below:
    5. Double click in one of the meetings sections
    6. Click in empty row under Teacher section > Click Binoculars icon
    7. Select Teacher > Click Open
    8. Click OK
    9. Click Save and Close
In NetCommunity:
  • Verify the Campus Page Manager part has a class page template specified:
    1. Edit Campus Page Manager part
    2. Verify that there is a class page template added to the Class Page Templates section. If there is a page listed, proceed to The Education Edge section. If there is not, follow the steps below:
    3. Click Add Template
    4. Enter Display Name
    5. Choose appropriate class page template from drop down menu
    6. Click Save
  • Verify the faculty user account is linked to a faculty record in The Education Edge:
    1. Click Users & SecurityUsers
    2. Click Pencil icon to edit the teacher user account
    3. Verify the account is linked to an EE record that is displayed at the bottom of the page. If there is not a record, or the wrong record is showing, break the link to the EE record and relink the user by running the add users utility