I reset my password, but when logging in I am reverted back to the login screen - when resetting the blackbaud.com password. I am trying to log into blackbaud.com and I reset my password but I am returned to the login screen. I do not receive any errors. When I sign into blackbaud.com it keeps bouncing me back to the same sign in screen.
Some users may get returned to the login screen when logging into Blackbaud.com. This issue may occur when confirming an invitation email for the Raiser's Edge NXT. Follow these steps to resolve the issue: