‘No. prospects’ column of the ‘My prospect research page’ counts canceled prospects.

Multiple prospects may be included in a single prospect research request. CRM users may notice after removing a prospect from a research request, the canceled prospect is still counted in the ‘No. prospects’ column of the ‘My prospect research page.’
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

 Blackbaud CRM
 3.0
 4.0
 Service Pack 5
 3.0.516.63

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