Updating from The Raiser's Edge 7.93 or earlier to the latest Raiser's Edge version (7.95 or higher) will require that Pivot Reports be recreated. As of The Raiser's Edge 7.95, Office Web Component technology is being removed from the Raiser’s Edge since these components are no longer supported by Microsoft as of July 2015.

Existing pivot report structure (row/column mappings, filters, etc.) will not remain with the removal of Office Web Component technology. Going forward, the Pivot Report feature in The Raiser's Edge will export/open to Excel to utilize its full Pivot Report functionality, thus necessitating the Pivot Reports to be recreated there.

To prepare for this update, we recommend taking screenshots of your existing Pivot Reports to use as a guide to recreate the reports after the update. See more information about the updating to latest version of The Raiser's Edge on our Release page and refer to What do I need to do to prepare for the update to The Raiser's Edge 7.95 or higher?

After the update, refer to the following to get started with Pivot Reports: How to create a Pivot Report in The Raiser's Edge  (Please note that questions about the functionality and performance of Pivot Reports within Excel are outside of Blackbaud’s scope of support. For additional Pivot Report resources, refer to Help feature in Excel or the Microsoft support site for additional articles.)