1. Open the Export linked to the Custom Report
  2. Click the Export Now button and save the data to a .mdb file
  3. Click Save and Close on the export

  • Open the report in Crystal Reports
  • Go to Database > Set Datasource Location
  • In the Replace with box, expand on Create New Connection > Database Files
  • Browse for the .mdb file created in step 2 and open it
  • Select the .mdb file and click Update on the right
  • In the Current Data Source box at the top, scroll down and look for "Subreports". If there are subreports in this report, select the .mdb file for the subreport and click Update on the right
  • Click Close
  • Refresh the report
  • Save the changes

  • Go back to The Raiser's Edge Custom Reports module and preview the Custom Report