When logging into FAWeb, the error message: Username already has a session in progress. Click ok to continue logging in as username. Click cancel to login as another user occurs. The user may or may not have another session open at the same time.
Clicking OK will log the other session out and allow the user to log in.
Note: Any changes that have not been saved in the other session will be lost.
If Hosted, a timeout may occur after clicking OK, if so, this needs to be addressed by our Hosting Administrators. Please Contact Support and provide this article number.