- Go to the Revenue Section of Altru
- Click on Blackbaud Payment Service Merchant Accounts under Configuration
- Click on the double green arrows next to the CyberSource Merchant Account
- Click Edit
- In the Edit Merchant Account Screen near the bottom there is an Additional Fields tab. Click on that.
- Here you should see your Security Key in the Value field
- Click on the edit Icon and paste your new Security key in
- Click Save
- Click Save again, and your key is now updated
After the above steps, please test processing a credit card transaction. If any issues continue, please click Chat with Support and reference this article.