1. Check Config, Addressee/Salutation and ensure the name format exists.  If it doesn't, add a new addressee/ salutation (BB26317).
  2. Select Tools, User Options from the menu bar and click the Records tab.
  3. Click Individual title bar from the treeview on the left.
  4. Select Use Addressee from Configuration from the drop-down selection list and then select the Address format to use.
Note: To show the class year in the constituent name, select an addressee/salutation with the class year.