On the participant record, click the Tags/Cards button and mark the Print Name Tags checkbox. For instructions on changing this globally, refer to BB43541.

OR


On the participant record, click the Tags/Cards button and change the status to Not Printed. For instructions on changing this globally, refer to BB43541.


If the issue still occurs, refer to How to troubleshoot missing or incorrect records in a mailing (labels, envelopes, Quick Letters, etc.).