Note: The service does not need to be stopped in order to perform a backup. We recommend and support using the backup functionality within the Blackbaud Management Console. For backup instructions refer to How to schedule a backup through the SQL Server Blackbaud Management Console (BB52243) 

To Start the database engine: 

  1. Open the Blackbaud Management Console 
  2. Select the SQL server listed under Servers in the navigation bar 
  3. Click Start start button 

To Stop the database engine: 

  1. Open the Blackbaud Management Console 
  2. Select the SQL server listed under Servers in the navigation bar 
  3. Click Stop stop button 

Note: If you are using SQL Server Standard or Enterprise Edition, then this process stops the SQL Server and all databases running under the SQL Server instance, including both Blackbaud and non-Blackbaud applications. If you are unable to stop SQL Server in the Blackbaud Management Console, stop the SQL Server service in Windows Services.

Contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.