We offer Read-Only Database Assistance (RODBA) Support, which provides back-end access for MSDE databases and support resources for SQL Server Standard and Enterprise Editions. RODBA is available if you subscribe to either the Advantage Priority or Advantage Professional maintenance plans. For information on maintenance benefits, refer to The Blackbaud Advantage™ Custom Maintenance Solutions Web page.
Note: Changing the table structure of The Financial Edge or The Raiser's Edge 7 through the backend can cause significant problems. Per the Master Software and Services Agreement (PDF), changing the Blackbaud tables in any way is a violation of the licensing agreement and will not be supported.
Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.
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