- In Batch, open the batch(es) containing the letter code.
- Change the batch to a recurring batch.
- Click Data Entry.
- On the data entry grid, remove the letter to be deleted from all gifts.
- Select Tools, Edit Batch Setup.
- On the Batch Header tab, unmark Batch is recurring if the batch should not remain a recurring batch.
- Click Save and close the batch.
- Once the letter has been removed from the batches it is included in; it can be deleted.
Mark the letter as inactive