An import exception file helps streamline the process of troubleshooting import exceptions.

    • On the General tab of the import, ensure Validate data only is not marked
    • On the Summary tab in the Import Options frame, mark the Create exception file of records not updated/imported checkbox
    • Click the ... button to the right and enter the location, file name, and extension for the exception file; for example, C:\exceptions.csv.

      Import exceptions are automatically written to the exception file. Troubleshoot the exceptions and import the exception file separately.