If you are hosted, please refer to How to configure Microsoft Outlook Integration in Blackbaud Hosting Services

 

    In Microsoft Outlook 2007:

    1. In Outlook, select Tools, Trust Center.
    2. Click Add-Ins. 
    3. Click Go. 
    4. Mark the Blackbaud RE7 Outlook Add-In checkbox to install the integration or unmark it to uninstall the integration. 
    5. If Blackbaud RE7 Outlook Add-In is not present, click Add. Browse to where The Raiser's Edge is installed and find the RE7Outlook.dll (C:\Program Files\Blackbaud\The Raiser's Edge\DLL\). Select this file and click OK. *  
    6. Click OK.

    In Microsoft Outlook 2010 (32-bit) and Outlook 2013 (32 -bit):

    1. In Outlook, select File, Options.
    2. Click Add-Ins. 
    3. Click Go. 
    4. Mark the Blackbaud RE7 Outlook Add-In checkbox to install the integration or unmark it to uninstall the integration. 
    5. If Blackbaud RE7 Outlook Add-In is not present, click Add. Browse to where The Raiser's Edge is installed and find the RE7Outlook.dll (C:\Program Files\Blackbaud\The Raiser's Edge\DLL\). Select this file and click OK. *  
    6. Click OK.
    * If the RE7 Outlook Add-In is still not present or the user is unable to add it to the Add-Ins the RE7Outlook.dll has not been registered, register the .dll. And try to add it to the Add-Ins again.

    Note: If using Windows 7, 8, 8.1, 10, or Windows Server 2008, 2008 R2, 2012, or 2012 R2 and User Account Control (UAC) is enabled, then ensure that you run Microsoft Outlook as administrator by right-clicking on the program icon and selecting the "Run as Administrator" option.  

    You can hold Shift+Right Click on the Outlook shortcut to run as Administrator.

    If the option to Run as administrator does not appear, right-click on the Microsoft Outlook icon and select Properties. Within Properties select the Compatibility tab and mark the box Run this program as an administrator and click OK.

    If this does not resolve the issue, review The Raiser's Edge 7 Integration toolbar is missing from Outlook.