Note: Support for Admissions and Registrar's Office 6 ended December 31, 2008. The Education Edge, version 7 of our school management software, is a benefit of your Blackbaud maintenance plan. We offer several customizable options to help you convert to The Education Edge. Please contact your account manager.

Create a standard report card with the same parameters as the custom report card:

  • If the standard report card prints correctly, try the following steps:
    1. Make sure the correct grades are exported from Report Cards and Transcripts:

      1. Open the MDB file in MS Access
      2. Open the Grades table
      3. Make sure grades were exported for the appropriate marking column

      4. Also make sure the second term grade database field is inserted into the custom report

    2. Verify that the linking is correct between tables:

      1. Open the Crystal report
      2. Select Database, Visual Linking Expert from the menu bar
      3. Verify all links appear on the right-side of the Student table. If not, right-click on each link and select Reverse Link

  • If the standard report card is also missing information, verify that the grades are correct in the Grades module
    1. Open the Grades module
    2. Make sure the grades are entered for the correct marking column
    3. Make sure the grades are correct