• Either click Customize Home Page on the Home page or select Tools, User Options from the menu bar and select the Home tab
    • In the Add these functions to my list of favorites, scroll down to Miscellaneous Functions, and mark the Send an email checkbox
    • Click Apply and OK
    • Click the Send an email link on the Home page
    • Search for the constituent
    • A new email message opens in Outlook

      Note: If no email address is present in the constituent's Bio 1 phone grid, this message appears: This record has no email addresses.