- Either click Customize Home Page on the Home page or select Tools, User Options from the menu bar and select the Home tab
- In the Add these functions to my list of favorites, scroll down to Miscellaneous Functions, and mark the Send an email checkbox
- Click Apply and OK
- Click the Send an email link on the Home page
- Search for the constituent
- A new email message opens in Outlook
Note: If no email address is present in the constituent's Bio 1 phone grid, this message appears: This record has no email addresses.
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