Recognition Credits Report performs slowly

When running the recognition credit report some users are seeing wait times of several minutes depending on the options that are selected.
We are currently evaluating this issue and will update this article when we have more information.  

Steps to Duplicate

1. Go to Revenue, Recognition Credits Report
2. For selected Revenue, Choose to include a specific record
3. Search for an the Organization
4. Choose the revenue record 
5. Choose All Dates
6. View the report
7. This will take over 30 minutes to complete.

Environment

 Blackbaud CRM
 3.0
 8

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.