Password is blank when sending welcome email from NetCommunity plugin in Education Edge

When sending the welcome email, from the NetCommunity plugin in Education Edge with the user login and password from the Education Edge record, the password merge field that is used in NetCommunity shows blank on a sent message.
The password field no longer populates for security purposes. We are currently evaluating this issue and will update this article when we have more information. We are looking to remove the field completely and possibly replace it with a password reset link merge field. 

Education Edge allows the username and password to be exported from records. Although it's not recommended to send plain text passwords, you can export the username and password from the Education Edge, import it as a CSV file Imported List, and then email this information through NetCommunity. This is outlined here: How to send an email with username and password information to a select group of existing Online Campus Community users

Steps to Duplicate

  1. In The Education Edge, click the NetCommunity plug-in
  2. Click the Add users to NetCommunity link
  3. Click the Options button
  4. Choose the appropriate user option, query, and email type
  5. Click the dropdown for the Welcome Email and chose  the appropriate option
  6. Click Close button and Run Now
Observe that when the users are added to NetCommunity the welcome email displays the Education Edge username but not the password 

 

Environment

 Blackbaud NetCommunity
 affected 6.64 patch 6

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