Classes Missing in Enter Attendance by Student for one student

Classes Missing in Enter Attendance by Student for one student. Classes do not appear in Enter Attendance by student for one student.
We are currently evaluating this issue and will update this article when we have more information.  If you are experiencing this issue, click Chat with Support, reference this article, and provide the following information so we can assist you:
  • The Name of the Student this is occurring for 
  • The Specific Day that this issue was noted for - If it is only happening on specific cycle days.
  • Is attendance entered by 'Day' or 'Class or Day'
  • A copy of the database may be needed to correct this issue. 
  • Can another user within EE able to enter Attendance for this student. 

Steps to Duplicate

1. Log into Registrar's Office as Supervisor
2. Go to Attendance
3. Enter Attendance by Student
4. Search for Attendance for student [student name]
5. Select Enter Attendance by Class
6. View [date] information. All Classes are missing for these days

Environment

 Education Edge
 7.87
 7.87.164, patch 5

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