Error: Designation is missing or required - when importing a donation batch

While attempting to import a donation batch, you receive an error stating a designation is missing or required but designations cannot be added through a batch. 
The Designation levels have been set as a required field in Donor Giving Levels and Participant Incentives. To edit this, do the following:
  1. Go to Communities > Special Events > Friends Asking Friends > Kintera Thon
  2. Hover over the event name and select Website Info
  3. Click Donor Giving Levels and Participant Incentives
  4. Click the tab labeled: Donor Designations
  5. Unmark Require Selection of Designation
  6. Click Save
  7. Publish the event


 Blackbaud Sphere

Was this article helpful?