Error: Data could not be saved. Payments cannot be added to locked deposits - when adjusting the designation on a posted payment

When adjusting the designation for a posted payment, users receive the error: 

Data could not be saved.  Payments cannot be added to locked deposits.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

  1. Go to Revenue > Transaction search and open a posted payment record.
  2. Click "Edit posted payment."
  3. Highlight the application and click "Edit"
  4. Change the designation
  5. Click "Save."  Note that you receive the error.

Environment

 Blackbaud CRM
 3.0
 4.0
 Service Pack 3

Was this article helpful?