Error: GM336: The total amount allocated must equal the batch payment amount - When in Batch Detail

You may see the following message in batch detail: "The total amount allocated must equal the batch payment amount" (GM 336 error). This may happen on an installment pledge with an irregular pledge frequency.

You may also see this message: "The total of the schedule payments must match the pledge amount which will require a correction to the pledge schedule" (GM 333 error).
 

 

Please contact Team Approach Support with the batch number and the batch sequence. We can provide you with a fix for this issue.


 

Environment

 Team Approach
 RSR
 TA

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