After moving the BBNC Web Server to a new server, users receive an error when attempting to access localhost/configuration.aspx or localhost/testconfig.aspx from the new BBNC Web Server.
This indicates that there may be an issue within IIS. This may require a repair or reinstallation of IIS. To verify this, open a browser and type in localhost/blank.html. If this does not load, that must resolve before proceeding with the BBNC product installation.
NetCommunity support cannot assist with troubleshooting IIS. Please contact the appropriate software vendor or IT professional for assistance with this process or issue which is beyond Blackbaud's scope of support.
Steps to Duplicate
1. From the BBNC Web Server, open a browser and type in localhost/configuration.aspx or localhost/testconfig.aspx 2. Receive an error: Page Can Not Be Displayed