Error: A contact type can only be used once on each address. Please select a different contact type for [Contact Number]

When opening the Integration linking grid, you may receive the error: A contact type can only be used once on each address. Please select a different contact type for [Contact Number]. This error may also prevent synchronization from completing successfully.
The Education Edge only allows once instance of each contact type on a single address. If a contact type is used more than once on an address, a different contact type must be selected for one of the contacts or one instance of the contact type must be deleted.

Run the Duplicate Contact Types plug-in to create a .CSV file listing records with duplicate contact types on a single address. 

To install and run the plugin, follow these steps:
  1. Login to the workstation as a Local Administrator.
  2. Download DuplicateContactTypes.exe (see attachments at the end of this article) and save it to the local hard drive of any Education Edge workstation.
  3. Double-click DuplicateContactTypes.exe and unzip the files into the \Financial Edge\Plugins folder on the workstation. DuplicateContactTypes.exe is a self-extracting zip file that contains the plug-in files: DuplicateContactType.dll and DuplicateContactType.vbd.
  4. Register DuplicateContactType.dll on the workstation.
  5. Have all other users Exit and sign out of The Education Edge.
  6. Log into The Education Edge.
  7. Select Plug-ins >Miscellaneous from the navigation bar.
  8. Select DuplicateContactTypes.
  9. Browse to the folder where the .CSV file will be created.
  10. Mark Create Log File.
  11. Mark Run plugin.
  12. Click Update.
  13. Once the plug-in completes, open the .CSV file to review and correct the affected records.
DuplicateContactTypes.exe

Steps to Duplicate

1. In Integration, select Link Records with Raiser's Edge
2. Receive error

Environment

 Education Edge
 7.87

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