When entering payments into the back office, they may accidentally be entered under the wrong constituent. For example, a husband's check may have been entered under the wife's record instead of his record. We can easily switch the constituent on the payment.
Article
Number:80965
Products:
Blackbaud_Altru
Go to the payment record.
Under Tasks, click Change Constituent on Payment.
Search for the correct constituent that the payment should be under.