Blackbaud CRM will show or hide different fields depending on the social media service that is selected. Because different fields may be applicable to the social media service that is being selected, it would be expected for the URL to be cleared out when making this change.
Steps to Duplicate1. From Constituents select Add a new Individual
2. After saving visit the Contact tab
3. In the Social media accounts section click Add
4. Choose Flickr as the Social media service
5. Enter a profile page URL (https://www.facebook.com/blackbaud?fref=ts)
6. Change the Social media service to Facebook
The Profile Page URL will blank out.